At People’s Insurance PLC, we recognize that a positive and collaborative workplace culture is built on effective communication, emotional intelligence, and the ability to manage differences constructively. In line with this commitment, a Conflict Management Training Programme was recently conducted for the staff at our Head Office, designed to strengthen leadership capabilities and enhance team dynamics across the organization.
The session was expertly led by Mr. Mahen De Silva, Chief Human Resources Officer of People’s Insurance, and focused on equipping employees with practical tools to identify, address, and resolve workplace conflicts professionally and respectfully. Participants were guided through key aspects of conflict management, including effective communication strategies, leadership responsibility, emotional awareness, and approaches to transforming challenges into collaborative opportunities.
The training encouraged open dialogue and active participation, allowing staff members to reflect on real workplace scenarios and explore constructive ways to handle conflicts. Emphasis was placed on fostering mutual respect, strengthening teamwork, and promoting a positive work environment that supports both individual well-being and organizational performance.
Such initiatives form a vital part of People’s Insurance PLC’s continuous learning framework, aimed at developing confident leaders and resilient teams capable of navigating complex workplace dynamics. By investing in the personal and professional growth of our people, the Company continues to reinforce its culture of professionalism, accountability, and excellence.
Through programs like this, People’s Insurance PLC remains committed to empowering employees, strengthening leadership capabilities, and building a workplace that inspires trust, collaboration, and sustained success across the organization.
People’s Insurance PLC is a General Insurance Company licensed by the Insurance Regulatory Commission of Sri Lanka (IRCSL).
