- Hotline 0112 206 306
You have several convenient options to obtain an insurance coverage from us.
You can communicate your renewal advice through any of the following methods:
Methods of Paying your Premium
1.Payments Via People’s Insurance Website
2.Payments Via Online facilities and Fund Transfer facilities of any bank or via People’s Bank over the counter deposits.
Deposit Details:
Account Name: People’s Insurance PLC
Bank : People’s Bank
Bank Code : 7135
Branch : Headquarters Branch
Branch code: 204
Account No. : 204 1001 8000 2897
Mention the policy number/ vehicle number in the reference section / on the slip
3.Payments through People’s Bank CDM/ KIOSK machines.
4.Payments through mCash
*Confirmation SMS will be received
5.Payments through People’s Leasing Branches
Customers can visit any People’s Leasing & Finance PLC branches and make payments over the counter.
For inquiries or assistance call our hotline 0112 206 306
You can call our 24/7 hotline on 011-2-206306. Furthermore, our Head Office and island-wide branch network is equipped to assist you.
We offer the most flexible & convenient Motor Insurance Product “Call & Go” to all our customers. All you have to do is to follow the steps given below.
a) Call our 24/7 hotline on 011 2 206306 immediately, without moving the vehicle from the accident location.
b) Our customer service officer will take down the relevant details and inform you to move the vehicle from the accident location (if the accident is not critical and the vehicle is movable). If the accident is critical and/or the vehicle is not movable, one of our representatives will visit the accident location.
c) Following day, you will receive a follow-up call from the Contact Center and you will be educated on the claims procedure, submitting the claim form, repair process and payment receiving options, etc.
Material facts include all circumstances which would influence the judgment of an Insurer in determining whether to provide the cover requested or not, and in fixing the premium and other terms. Intentionally withholding material facts that would affect the Insurer’s decision regarding a risk, makes the contract null and void.
An insurance cover can be taken only where there is a legally recognised relationship between the policyholder and the subject matter of insurance. In different circumstances, this may be the owner, mortgagee, mortgagor, lessor, lessee, user, occupier, etc. In general insurance business, the subject matter of insurance may be any property, potential legal liability or person insured under a policy.
Insurance: Insurance is a contract between an individual/organization and an insurance company which provides financial protection against certain unfortunate events, in consideration of a payment (i.e. premium), as agreed beforehand. It’s a risk transfer mechanism which provides peace of mind to the Insured.
Insured: The person(s) or parties who are covered by an insurance policy.
Insurer: The company who issues the Insurance Policy to the customer
Proposal Form: The document which captures all material facts relating to the Insured and the subject matter of insurance (property/person/liability).
Policy Book: A booklet which consists of all General Terms in relation to a particular Insurance Product.
Policy Schedule / Certificate of Insurance: A document which stipulates the specific details of the Insured and any specific terms related to the contract.
Insurance Policy:
The documents consisting of,
Premium: The amount of money which the Insured should pay to the insurance company for his/her Insurance Policy.
Excess / Deductible: The amount indicated in the Policy Schedule which the Insured has to pay for any one incident resulting in a claim.
Renewal: General insurance policies are usually issued for a period of one year. At the end of this period, if the Insured wishes to continue the cover, the Insurer will “Renew” the policy for a further period of one year and will charge the relevant premium from the Insured.
Endorsement: A document issued to effect any mid-term changes to an Insurance Policy.
Sum Insured: In polices having a sum insured (value declared for insurance), the insured cannot recover more than the sum insured even where the indemnity is a higher figure. This often happens where the policies have not been updated over several years.
Average: At the time of a loss, if the actual value of the property insured is found to be greater than the value declared for insurance, by virtue of the fact that the insurer has received premium only for a portion of the risk, settlement will be made using the following formula:
Sum Insured X Loss
____________________________________________
Actual Value of the Property
Cover Note: Cover Note is a document issued by an insurer providing Interim Cover pending certain information required to issue the Insurance Policy.
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